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Care UK
Connaught House
850 The Crescent
Colchester Business Park
Colchester
Essex
CO4 9QB (for satnav please use CO4 9YQ)
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Trusted to care in Bromsgrove, Worcestershire
Trusted to care in Bromsgrove, Worcestershire|With 40 years’ experience,
Care UK are experts in delivering award winning care|Care UK is the most awarded care home provider for the last three years|Discover why Care UK is trusted to care by over 9,000 families
At Chandler Court, we are committed to ensuring the service we provide is of the highest quality.
The internal regulatory compliance assurance team undertakes periodic reviews of all of our care homes that replicate the approach taken by our regulator, the Care Quality Commission to help us identify areas for improvement. The team, which includes former CQC inspectors, has worked closely with the home’s new leadership team to develop and deliver against a robust service improvement plan. The achievement of this plan validates that the care we provide is of the highest standard, particularly through a service that is well-led and safe.
The internal regulatory compliance assurance team report that our new management team at Chandler Court is visible, open, honest and transparent, with a clear vision and set of values that are regularly reviewed.
Since our latest CQC inspection, the internal regulatory compliance assurance team report that our safeguarding and investigations process is robust and residents, relatives and colleagues encouraged and empowered to raise concerns.
We continue to review our systems, processes, and practices to ensure the safe delivery of care to residents living in the home: